PRIVACY POLICY
Frstprsn.com (“Frstprsn,” “we,” “our,” or “us”) is committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users who access our website, frstprsn.com (“Website”). We adhere to applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), emphasizing transparency, integrity, and your rights as a data subject.
1. Commitment to Privacy and Data Protection
Your privacy is of paramount importance to us. We are committed to processing personal data lawfully, fairly, and transparently. Our privacy-first approach guides the design and implementation of our data handling practices to ensure your information remains secure and under your control.
2. Scope and Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use frstprsn.com. For the purpose of applicable data protection laws, Frstprsn is the data controller of your personal data. We determine the purposes and means of processing the personal data submitted or collected on frstprsn.com.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information about how you use the Website, such as your IP address, browser type and version, time zone setting, operating system, device identifiers, and session data.
– Account Data: Includes your name, email address, mailing address, phone number, username, and password when you register or create an account.
– Profile Data: Includes your preferences, interests, behavioral information derived from use of the Website, and purchase history.
– Communication Data: Includes messages, support requests, correspondence, or feedback you send to us through email or forms.
– Technical Data: Includes technical information such as hardware model, mobile network, browser plug-ins, system configuration, and diagnostic data.
– Transaction Data: Includes details about payments, billing information, product orders, and delivery preferences.
– Preference Data: Includes your marketing and communication preferences, consent records, opt-in/out information, and interests related to our offerings.
4. Legal Bases for Processing
We rely on the following legal grounds to process your personal data:
– Contractual Necessity: Processing is necessary to fulfill a contract with you, such as providing access to the Website, processing orders, or managing your account.
– Legitimate Interests: We may process your data for our legitimate interests, such as improving our services, preventing fraud, and conducting analytics, provided that such interests are not overridden by your rights.
– Consent: Where required, we obtain your explicit consent to process your data, particularly for marketing communications and the use of non-essential cookies.
– Legal Obligation: We may process personal data where required to comply with legal and regulatory obligations.
5. Your Rights
Subject to applicable laws and certain conditions, you have the following rights regarding your personal information:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request deletion of your personal data, where applicable.
– Right to Restriction: You may request the restriction of processing under certain conditions.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format, or request that it be transferred to another data controller.
– Right to Object: You may object to the processing of your personal data where we rely on legitimate interests or for direct marketing.
To exercise your rights, email us at [email protected]. We may request verification of your identity before fulfilling your request.
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your data. Measures include:
– Encryption of data at rest and in transit.
– Access controls and role-based authorizations.
– Regular data backups and secure data storage.
– Staff training on confidentiality and data protection standards.
While we endeavor to protect your information, no transmission over the internet is guaranteed to be fully secure.
7. International Data Transfers
Frstprsn may transfer your personal data to jurisdictions outside your country of residence. When personal data is transferred outside the European Economic Area (EEA) or similar regulated areas, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) approved by the European Commission or binding corporate rules.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements.
– Usage and Technical Data: retained for up to 26 months for analytics and diagnostics.
– Account and Profile Data: retained for the duration of the active account and up to 6 years after closure, unless a longer retention period is required by law.
– Communication Data: retained for 24 months to maintain records of correspondence.
– Transaction Data: retained for 7 years after the transaction to comply with financial recordkeeping obligations.
– Preference Data: retained until consent is withdrawn or for 3 years from the last contact.
9. Cookie Policy
We use cookies and similar technologies to enhance user experience and analyze traffic. Types of cookies in use include:
– Essential Cookies: Necessary for the proper functioning of the Website (e.g., login, security).
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Collect information about usage to help us improve Website performance.
– Performance Cookies: Help optimize loading speeds, responsiveness, and error management.
10. Cookie Management and Compliance
Upon your initial visit, you will be presented with a Cookie Banner that allows you to accept or manage your preferences in accordance with GDPR and CCPA regulations. You may amend your cookie choices at any time through your browser settings or via the cookie management tool on frstprsn.com.
Under the CCPA, California residents have the right to opt out of the sale or sharing of their personal information. Frstprsn does not sell user data but offers mechanisms to honor opt-out requests where applicable.
11. Children’s Privacy
Frstprsn does not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or guardian and believe we have collected information from a child without consent, please contact us promptly at [email protected]. We will take immediate steps to delete such information.
12. Policy Updates and Notifications
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Substantive changes will be communicated via a notice on frstprsn.com or via email where applicable. You are encouraged to review this document regularly to stay informed of our privacy practices.
13. Contact Information
For any privacy-related inquiries, to exercise your rights, or if you have concerns regarding your personal data, please contact our Data Protection Officer at:
Email: [email protected]
We are committed to maintaining transparency and compliance with all applicable privacy laws, ensuring that your data is processed lawfully, fairly, and securely. If you have any questions or concerns regarding this Privacy Policy or your personal data, please do not hesitate to reach out.