Privacy Policy
At FRSTPRSN, accessible at frstprsn.com, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. Your trust is essential to us, and we are dedicated to maintaining high standards in handling your personal data.
1. Introduction — Our Commitment to Privacy and Data Protection
FRSTPRSN prioritizes the security and lawful processing of personal data. We view data privacy as a fundamental digital right, and we implement rigorous technical, administrative, and organizational measures to ensure your information stays protected. This Privacy Policy informs you of your rights, how we collect and use data via frstprsn.com, and how we fulfill our responsibilities under law.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected from visitors, customers, and users of frstprsn.com and any services provided thereto. FRSTPRSN is the data controller responsible for determining the purposes and methods of processing your personal data. If you are residing in the European Economic Area (EEA) or California, FRSTPRSN assumes all obligations as a data controller under applicable law.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data during your interaction with frstprsn.com:
a. Usage Data:
Includes anonymized browser type, IP address, referral URLs, session duration, pages visited, date/time stamps, and other diagnostic data used for platform optimization and security.
b. Account Data:
Collected when you register or interact with us, including your full name, home and billing addresses, phone number, email address, and authentication credentials.
c. Profile Data:
Covers information from your account preferences, past purchases, behavioral interaction with our site, saved items, and product/service preferences.
d. Communication Data:
Includes any correspondence sent to our support channels (such as [email protected]), chat logs, feedback submissions, or dispute resolution content.
e. Technical Data:
Device identifiers, operating system information, browser settings and configurations, and system diagnostics required for optimization and troubleshooting.
f. Transaction Data:
Payment history, purchase totals, order IDs, and delivery address used to complete financial and logistical transactions securely.
g. Preference Data:
Covers email and communication consent settings, interest categories, user-selected preferences, and marketing opt-in status.
4. Legal Bases for Processing
We collect and process your personal data based on the following legal grounds:
– Performance of a contract: necessary for the execution of agreements you enter into with FRSTPRSN.
– Consent: granted freely by you for data practices requiring permission (e.g., marketing emails).
– Legal obligation: where processing is required to comply with applicable laws or legal proceedings.
– Legitimate interests: necessary for our operational interests in offering secure, optimized, and customized services, provided these do not override your fundamental rights.
5. Your Data Protection Rights
You are entitled to exercise the following rights under GDPR and, where applicable, under CCPA:
– Right of Access – You may request information about the categories and specific pieces of personal data we have collected about you.
– Right to Rectification – Request correction of inaccurate or incomplete data.
– Right to Erasure – Ask us to delete your personal data, subject to lawful exceptions.
– Right to Restriction – Limit the way we use your personal data while a complaint is investigated.
– Right to Data Portability – Obtain your data in a structured, commonly used, machine-readable format for transfer to another service provider.
– Right to Withdraw Consent – At any time, in contexts where processing is based on your prior consent.
– Right to Object – Object to our legitimate interests, direct marketing, or profiling activities.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technologies and best practices to ensure the integrity, confidentiality, and availability of your data, including:
– End-to-end encryption of sensitive information in storage and transit
– Role-based and restricted access controls for internal data access
– Daily system backups stored securely
– Ongoing cybersecurity training for staff handling user data
– Penetration testing and vulnerability assessments conducted regularly
7. International Data Transfers
Your personal data may be transferred and stored in jurisdictions outside your own. Where data is transferred internationally (including to the United States), we use mechanisms recognized by the European Commission and other legal authorities, such as Standard Contractual Clauses (SCCs), and we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable legal standards.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including:
– Usage Data: retained for up to 12 months for analytics and performance improvement.
– Account and Profile Data: stored during active account status plus up to 6 years post-termination to comply with financial and legal obligations.
– Communication Data: kept for 24 months for support verification and resolution tracking.
– Transaction Data: stored for 7 years for accounting and tax compliance.
– Technical Data: maintained for diagnostic and troubleshooting purposes for up to 18 months.
– Preference Data: maintained indefinitely unless you update or revoke consent.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance your user experience. We categorize these as follows:
– Essential Cookies: Necessary for navigation, authentication, and security features.
– Functional Cookies: Enable personalization, such as remembering your choices and customizing content.
– Analytics Cookies: Used to measure site traffic, understand visitor behavior, and improve site performance.
– Performance Cookies: Collect pseudo-anonymized statistics on feature usage, loading speed, and responsiveness.
10. Cookie Management and Legal Compliance
In compliance with GDPR and CCPA, we provide transparent cookie notices and require consent where mandated. You may control or delete cookies through browser settings or via the cookie preferences panel available on frstprsn.com. California residents may opt out of the sale of their data via the “Do Not Sell My Information” link when applicable.
11. Children’s Privacy
We do not knowingly collect, solicit, or process data of children under 13 years of age. If we become aware that personal data of a minor has been submitted without verifiable parental consent, we will take steps to delete such data promptly in compliance with the Children’s Online Privacy Protection Act (COPPA).
12. Policy Updates and Notifications
We reserve the right to modify or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service offerings. In the event of material changes, users will be notified via our website or direct communication using stored contact details. Continued use of frstprsn.com signifies acceptance of any updated terms.
13. Contact Information
For any questions, data access requests, or privacy concerns, please reach out to:
Email: [email protected]
Website: https://frstprsn.com
We take all inquiries seriously and endeavor to respond to data subject requests in an appropriate and timely manner.
You have the right to lodge a complaint with a data protection authority in your jurisdiction should you believe our processing does not comply with applicable privacy laws.
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FRSTPRSN is committed to protecting your privacy and complying fully with GDPR, CCPA, and related privacy legislation. For questions, requests, or further information, contact us at [email protected].